The New Retail Challenge: Building Leadership Capabilities
Read how the retail industry builds capabilities.
Developing Talent: The Magic Bullets
What are the keys to developing your critical talent?
Read how the retail industry builds capabilities.
What are the keys to developing your critical talent?
Organizations often create and implement a managerial or leadership competency model which has 10 or fewer competencies (such as customer service, integrity, and communications). In these cases the competencies are usually more a value statement that, while important for many jobs, does not define their total palette of required leadership competencies.
How do you create a competency model that has impact? Do competency models differ by job level or business function? Is there one universal competency model that works across all organizations? What is the economic value or ROI for the right competency model?